Privacy policy
Last updated 8 October 2026.
1. Who is responsible
Go-IT ApS, Poppel Alle 71, 3500 Værløse, Denmark, CVR 30819985, runs AIvisible (aivisible.dk) and is the data controller for the personal data described here. Contact us about privacy at support@aivisible.dk.
This policy covers data about the people who use AIvisible: you and your colleagues. When you upload data that contains personal data (for example search-term reports), we process it on your behalf as your processor, under the data processing agreement.
2. What we collect, why, and on what legal basis
| Data | Why | Legal basis (GDPR) |
|---|---|---|
| Email address; name, company, VAT number and country | Your account, login links, invoices, service emails (for example "your report is ready") | Contract (art. 6(1)(b)) |
| Billing data: Stripe customer ID, payment status, charges per run. Card details are handled by Stripe; we never see or store them | Charging for usage, accounting | Contract; legal obligation, Danish Bookkeeping Act (art. 6(1)(c)) |
| Login data: IP address and time of login requests | Security: preventing misuse of login emails | Legitimate interest in a secure service (art. 6(1)(f)) |
| Usage and error logs: pages and errors you ran into, with your email | Running, fixing and improving the service | Legitimate interest (art. 6(1)(f)) |
| Emails you send us | Answering you, consulting | Contract; legitimate interest |
We don't collect sensitive personal data, we don't sell data, and we don't use your data for advertising.
3. Cookies
We use one strictly necessary cookie that keeps you logged in (for up to 30 days). Reports remember whether you chose light or dark mode in your browser's local storage. We don't use analytics, advertising or tracking cookies, so there's no cookie banner. If we add analytics, we'll ask for your consent first.
4. Who we share data with
We use these providers (processors) to run the service. They only process data on our instructions:
| Provider | What for | Where |
|---|---|---|
| Render Services, Inc. | Hosting and database | EU (Frankfurt, Germany) |
| Stripe Payments Europe, Ltd. | Payments and invoices | EU (Ireland), with transfers to the US |
| Resend, Inc. (Plus Five Five, Inc.) | Sending login and service emails | EU (Ireland) sending region; US company |
| OpenAI, Google (Gemini) and Anthropic | Answering prompts and reading answers. They receive prompts and answer texts, and keywords for the keyword check, not your account data | US and EU |
The full list, with what each provider receives, is in the data processing agreement. We also share data when the law requires it, for example with tax authorities.
5. Transfers outside the EU
Some providers are US companies or may process data in the US. We only use providers that are certified under the EU–US Data Privacy Framework or have signed the EU Commission's standard contractual clauses, so your data has an adequate level of protection.
6. How long we keep data
- Account data: while you have an account; deleted within 30 days after you close it.
- Invoices and billing records: 5 years from the end of the financial year, as the Danish Bookkeeping Act requires.
- Login requests (IP address and time): about 2 days.
- Error and usage logs: 90 days.
- Backups: data can remain in backups for up to 30 days after deletion.
7. Your rights
You can ask for access to your data, correction, deletion, restriction, a copy in a portable format, and object to processing based on legitimate interest. Email support@aivisible.dk; we answer within a month. You can also complain to the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby, datatilsynet.dk.
8. Security
Data is stored in the EU and sent over encrypted connections (HTTPS). Logins use one-time email links, so we don't store passwords. Only people who need it for running the service have access.
9. Changes
We'll update this policy when the service or the law changes, and email you about important changes.
Go-IT ApS · Poppel Alle 71, 3500 Værløse, Denmark · CVR 30819985 · support@aivisible.dk